Without Kathleen at Proctors in Anerley I don't think I would be sitting in my new home right now, typing this review... Her professionalism and perseverance made this purchase happen, despite numerous complications and delays in the 5-property chain we found ourselves in. She was easily the most proactive and helpful estate agent within the chain and the one we relied on the most - even though we didn't even sell through Proctors! If/when we do sell again, it will definitely be with Proctors and not the online estate agency we mistakenly went with, whose post-sales support was effectively non-existent. Thank you Kathleen and all at Proctors Anerley!