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Reviews

(173 Reviews)

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The best in town
Dr B and Mrs B Vendor 14 February 2018 West Wickham / Hayes / Bromley South

We have moved a number of times and these guys at the West Wickham office are easily the best. From the first meeting to completion they were professional, friendly, informative and forward thinking. They got the detail right in every instance and we always felt they were looking out for our interests. For matters on which we had no experience we relied on their advice and grew to trust them. Thank you Emma, Andrew, Rodney, Charles and Sharon. Great job, well done by a great team.

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Sale of property under probate
Mr Wharton Vendor 10 February 2018 Shirley Sales & Lettings

I was very impressed by the attention to detail and swift response of all the team. They clearly knew the market, were smart and businesslike, and steered the process very well. I had a lot of confidence in them and would have no hesitation in using Proctors again.

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AN EXCELLENT ESTATE AGENT!
G. Sinclair Vendor 09 February 2018 Bromley / Sundridge Park

If you are looking to buy or sell a property in the London Borough of Bromley you can do no better than contact Proctor's Bromley Office in Plaistow Lane and deal with John Tilzey who manages this office. I recently sold my mother's flat having dealt with the Probate issue and can tell you that I found John Tilzey to be thoroughly professional and extremely helpful in all respects. This has not always been my experience with Estate Agents and I have bought/sold many properties over my lifetime but at this late stage I was delighted to find John Tilzey.

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Excellent service, great team
Cadman Interiors Landlord 30 January 2018 Anerley

Excellent service, have the tenants from heaven. After service brilliant, great team. Recommendation 100%

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Top of their game
Mr & Mrs F (Bromley) Vendor 15 January 2018 West Wickham / Hayes / Bromley South

Firstly it’s of no surprise that Proctors have remained at the top of their game for so long. We have lived in the Beckenham/West Wickham area all our lives and they always appear to be the dominant agent in a cluttered marketplace. Initially we were undecided who to market our property with and we did approach an online company to value and promote their services to us. This was purely a financial decision – and one I am very happy not to have chosen. From the first time that Charles and Emma visited us we were filled with confidence that they knew exactly how much our property was worth and that they were able to proceed with a superior service compared to those we had already approached. We went under offer within 3 days of our house being on the market. At the time we had offered on another property which was not meant to be. Rodney convinced me to go and look at another property and took the time to discuss the merits of this property along with other properties in our area on the market. We offered and had our offer accepted within a few days. There was a large amount of pressure put on us by the chain above which we were advised was potentially viable, as long as everyone was on board to get it completed. As soon as the purchase of Langley Way and our sale was underway we were given the support and advice we needed. It never felt that my numerous phone calls were a nuisance or my questions too mundane; very quickly it felt like I was phoning a friend albeit a professional and courteous one! Everyone at the office was free to help and knew what I was talking about even when our main contact wasn’t available. Proctors were also able to provide us with a list of Surveyors and Solicitors who they recommended and with whom they had a good working relationship. This also made the process much easier. Our chain had the potential to be highly stressful, even at times disastrous. However, with Proctors help and experience our chain was complete within 10 weeks from the date our property went under offer. We have recommended Proctors to people, who asked about our experience and have no hesitation in doing so. Thank you again

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Reliable, courteous and professional
SarahR Landlord 12 January 2018 Shirley Sales & Lettings

I first let my one-bedroom property about 8 or 9 years ago, and I have stuck with Proctors (as they are now known) ever since. Roy has mainly handled the letting, but Nick has also been involved, and I have found them to be highly professional and efficient, as well as realistic and helpful. Roy, in particular, is very personable and has been very supportive when I have needed a bit of advice, especially in the early days. The fact that I have returned to this agent time and again - my 5th tenant has moved in recently - demonstrates my confidence in Proctors. I would be happy to recommend them.

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An incredible support
Dr R Hayes Buyer 04 January 2018 West Wickham / Hayes / Bromley South

Up to the time we've started dealing with Proctors, we did not see how important the role of an estate agent is. We were selling via another agency and Proctors were dealing with the house we wanted to buy. We could make the difference between the selling and buying agency. When ours was mostly silent and barely answered to our calls, Proctors has stepped into the "open fire". We were fortunate to meet Emma at this point. Without her we would still have been in the old house. The transaction would have never happened. Neither our agent, nor our solicitor had helped us as much as Emma helped. She kept us updated, mentioning what to expect and she always had a second solution in case things wouldn't have gone as expected. Her colleagues were always informed over the situation and able to help, in case Emma would have been on leave. We will be ever grateful to Proctors, and Emma in special, for their professionalism and understanding, ability to handle the unexpected and the great support offered throughout. A good agent will always make the difference, either if you are buying or selling. The tremendous stress during this period can be attenuated by knowledgeable agents and a slightly higher fee will save a lot of time and give you peace of mind. A great agency!

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Brilliant service
Sevdalina Buyer 28 December 2017 West Wickham / Hayes / Bromley South

I will highly recommend Proctor because this is our second time buying a property with them and their services are highly professional. The whole team were exceptionally helpful and easy to contact, whenever we needed information. Thank you Charles and Rodney for being so patient and excellent in every way.

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Selling Flat
Ken Alder Vendor 22 December 2017 Beckenham

Many thanks to the staff of the Beckenham branch of Proctors for their hard work, advice and friendly nature during the process of selling our flat. It was all much appreciated

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Wit and Charm
Anton and Melissa H Buyer 21 December 2017 Bromley / Sundridge Park

Thank you so much for finding us our new home! It’s been a long road, but your wit and charm has helped along the way.’

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