Welcome to The Proctors Promise
We don’t need to tell you that selling a home can be one of life’s most stressful experiences. That’s why it’s important to choose an estate agent that offers you more than just a good commission rate. With over 70 years history, we understand that customer service is what you value most; it’s at the heart of everything we do. We strive to go above and beyond, and offer a personal touch across our network of branches.
This is why we’ve created The Proctors Promise; six pledges which prove our commitment to you, ensuring a smooth, hassle-free sale.
1. We promise to minimise stress throughout your sale
Our staff will look after all the difficult issues for you.
We will communicate with you promptly and honestly throughout the process from the minute we first meet you, right up until we hand your buyer the keys.
We will work hard to avoid any problems that may delay your sale.
2. We promise to always give a helping hand
Our staff are local people offering unrivalled experience and local knowledge to you and your buyer, such as local transport links, the best schools and the most popular restaurants, bars and cafes.
For mortgage advice, reliable solicitors or removal firms, we’ll put you in touch with reputable companies to assist with all your property needs.
With over 70 years of history we have the knowledge to provide you with handy tips and advice to ensure a smooth move.
3. We promise maximum exposure to attract buyers
We’ll showcase your property using high quality photography and sleek property particulars.
Your property will be marketed across a network of eight local branches.
We reach out to buyers through our website, leading property portals and our social media channels that have a high number of followers. We regularly chat to potential buyers on social media and promote properties daily.
4. We promise to get the best possible price for your property
We will make a personal visit to your home to assess the space, condition and any improvements made that will affect its value.
We research other properties on the market and those sold, similar to yours, and in the same area to give an informed and reliable valuation.
5. We promise to give you great value for money
Our commission rates are always competitive.
Our staff work as a team and are willing to go the extra mile.
Our staff are passionate about what they do and are committed to providing excellent customer service.
6. We promise to provide you with a personal service
You will deal with the owner of the branch, supported by experienced staff, who will visit your property so they can talk with confidence and authority to buyers.
Our staff stay with us for a long time so they have the experience you need and you’ll always see the same friendly faces.
We won’t stop until we find the right buyer for your property and will personally oversee the sale to completion.
To contact your local Proctors branch and speak to a member of our team visit here.